Upstream Works Software Careers Job Board / Technical Support Analyst - India or Pakistan / Apply Technical Support Analyst - India or Pakistan Personal Information First Name * Last Name * Email * Phone * Country * Postal Code * Professional Details Resume * Resume must be larger than 0 bytes and less than 25 MB. Are you currently based in India or Pakistan? * Yes No Are you legally entitled to work in the country where you are based? * Yes No Do you currently hold an AWS Certified Cloud Practitioner certification? * Yes No Do you have at least one year of experience in technical software support? * Yes No Are you able to work UK business hours, 9:00am to 5:30pm UK time, Monday to Friday? This is afternoon to late evening in India and Pakistan. * Yes No Are you able to work some UK evenings and weekends when required, including on call support? * Yes No Are you fluent in written and spoken English? * Yes No Are you willing to complete a background check? * Yes No Do you have reliable high speed internet and a quiet workspace at home? * Yes No Do you have working knowledge of Windows Server and Active Directory? * Yes No Do you have Linux command line skills? * Yes No Do you have experience with Windows 10 or 11, IIS, VMware and SQL databases? * Yes No Do you understand networking fundamentals, including TCP/IP, DNS, DHCP, subnets and VPNs? * Yes No Have you worked with core AWS services such as EC2, S3, IAM, VPC, CloudWatch or RDS? * Yes No Have you written scripts in PowerShell, Bash or Python? * Yes No Do you hold a CompTIA A+, Network+ or Security+ certification, or have equivalent knowledge? * Yes No Can you provide your AWS certification validation number if requested? * Yes No Personal Information Do you hold an AWS SysOps Administrator Associate or Solutions Architect Associate certification? * What is your annual salary expectation for this role (INR or PKR)? * Submit
